I have been dealing with the IDC group for 10+ years now. My dealings have been with the owners, Brian and Donnie of the Richmond office. They are always ready to help me whenever I call and I feel we have built up a friendship over the years. The copy machines have been excellent and would recommend them to my church or any other in the area.
Emma Coley, Secretary
Central United Methodist Church
We have used your company for ALL of our copier needs since you formed IDC Office Products (14) years ago. You have been able to serve our three office locations very promptly and effectively. We are very pleased with the copier purchases we have made over the years. I know that you guys have always been available for us even on nights and weekends. I look forward to continuing our relationship in the future.
John Puccinelli VP
Financial Accounting Services, Ltd
We have been relying on IDC Office Products for nearly a decade and have been consistently impressed with their professionalism and excellent customer service. They are always willing to work with us to get exactly what we need at a price that we are happy with.
Whenever we have called, we’ve gotten a prompt response to any question or maintenance issue we have had. They are communicative and reliable which is very important to us as we are a smaller company that cannot afford to have any downtime. We would highly recommend IDC Office Products for any office equipment needs!
Debora Long, Office MgrSouthern Environmental Services
Our office purchased our first copy machine from Donnie and Brian at IDC Office Products in 1999. In 2010 we purchased our most recent Copystar copier from IDC. These machines have functioned in a very satisfactory manner and we have experienced very few problems and almost no down-time at all. The IDC guys could not have been easier to work withduring the purchases, and maintenance and service could not have been any better either. Response time and availability are excellent on the very few occasions it has been needed. Our Copystar copier has integrated quite nicely into our office network, with printing, scanning and faxing options from all work stations.
I would strongly recommend IDC Office Products, to any business considering a copier/printer acquisition.
Stephen Angelidis , Atty
Steingold & Angelidis , PLC
I’m pleased to recommend IDC Office Products to any and all companies. Over the past few months, our agency has worked with Brian, Donnie and IDC for our copying and printing needs. Their services and support are top-notch, and we have been very pleased with the work they’ve done for us. Earlier this year we purchased a large copier/printer/scanner from them for our growing office needs. This printer has the capability of network printing from all of our associates’ computers and has cut our costs for individual desk top printers and ink costs. They offer great service plans for the products they offer and are responsive to our agency’s needs.
I would recommend them without hesitation!
R. Terry Laufer
President-Laufer Insurance & Financial-Nationwide Insurance
We would like to take the opportunity to provide a reference for Donnie Stiebel and IDC Office Products. Throughout our entire business relationship, IDC has provided excellent service; both with providing quality new and refurbished products and superior customer support. Not only has IDC’s business support been invaluable, but they also assist with our community support endeavors, such as the Special Olympics.
The Lakeside Lodge family whole-heartedly supports IDC and would be delighted to provide references to any of their potential clients.
Everett Shinault, Administrator
Lakeside Moose Lodge #1714
Over the past 12 years, I have been a loyal customer of IDC Copiers/IDC Office Products, in my employment with IFCS, Inc and now with Family Focus, Inc. In fact, throughout the years, I have worked with you numerous times in purchasing the right copier/printer for our various offices. Some of which were not local offices, yet you worked fairly with me on delivering and servicing the equipment. It is my recollection that every transaction has always gone smoothly. Your prices have always been reasonable and your service has been exceptional.
It is comforting to know that I can trust you and that you are reliable and if I have a question or concern, you take care of it. I also like that when I call, you know who I am on a first name basis and genuinely seem to care about how me and my family are doing, including the office family.
It’s a pleasure for me to recommend the products and services if IDC Office Products to other area businesses. I am positive that given the chance, you will provide not only a great product, but also incomparable customer service as well.
Carrie Hoge, Office Manager
Family Focus, Inc.
I wanted to take a moment and let you know how much we appreciate the prompt service that we have always received. We realize we are not your “only” customer, but somehow you make us feel as if we are. Because you have put forth the effort to understand our particular needs, we have been able to maintain our operations and conduct our business as usual.. Your’e efforts have not gone unnoticed. In a world of “automated” everything, your personal touch to details is certainly appreciated. Once again, thank you and keep up the GREAT work!
Angela P. Davis
McGuire VA Medical Center